Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 97 reviews)); "Excellent and friendly team." ((in 79 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Mar 21, 2023

I love SUP 💛

Customer service representative

Recommend

Business Outlook

Pros

I like the polite communication in the team. The managers are friendly and the staff is friendly. The values of the company correspond to my internal principles. My work finishes on time and I don't have to overwork.

Cons

Nothing wrong, I love this company and happy to be here.

5.0

Mar 21, 2023

Customer Service

Customer service representative

Recommend

Business Outlook

Pros

It was a new field for me, but everything is structured and clear, good training. I quickly adapted and a year later I became the leader of the team. The compensation is stable, the people are nice, and I'm happy to be here.

Cons

It can be dynamic from time to time.

5.0

Mar 20, 2023

I feel good in the company

Customer service representative

Recommend

Business Outlook

Pros

I feel good in the company. Mariana's manager always asks me about everything and takes my opinion into account. The project is interesting and useful for life. The company is stable, compensation is on time.

Cons

Nothing really critical, everything is fine.

Viewing 175 - 177 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Belo Horizonte, Minas Gerais

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