Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 97 reviews)); "Excellent and friendly team." ((in 79 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

1.0

May 8, 2024

Horrible

Customer service representative

Recommend

Business Outlook

Pros

good thing is that is remote work

Cons

everything sucks; low compensation, no feedback from management. Stupid quarterly quizzes

5.0

Feb 15, 2024

Great place!

Customer service representative

Recommend

Business Outlook

Pros

This place is bigger than just work, it's a friends with the shared values and huge professionalism. Just working close to the professionals like this gives an extremely huge motivation. Another great thing is that everyone can take any initiative and pursue an opportunity of growth 💛

Cons

I love this company and don't find any major cons

5.0

Nov 29, 2023

2 years

Customer service representative

Recommend

Business Outlook

Pros

You can tell how great a company is by how fast time flies. I am getting to my 2 year anniversary soon and happy to be part of a dedicated support team such as this one. The people in charge are always nice and easy to talk to. I like the attention to detail, from birthday/holiday greetings, to blog posts and quizzes....you can tell SUP really cares about their employees and doing right by them. All that and I have never been to the Ukraine offices which look beautiful in the photos. Glad to be part of the team and look forward to much more.

Cons

Glad to be part of the team and look forward to much more.

Viewing 193 - 195 of 871 Reviews

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