Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 105 reviews)); "Excellent and friendly team." ((in 72 reviews)); "Great management and processes" ((in 47 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews)); "Everything is fine, but you need to ask everything at the interview" ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

May 26, 2023

1 year

Customer service representative

Recommend

Business Outlook

Pros

I have world-class project support and that is very valuable to me. This is a company where you can grow as a professional in a supportive atmosphere. I have been working for over a year and I am already a senior consultant on the project. I hope this is just the beginning.

Cons

I had little experience, so it was difficult in the beginning, but now it's okay.

1.0

Apr 25, 2023

awful

Customer support representative

Recommend

Business Outlook

Pros

No pros terrible company that lacks communication

Cons

- No communication - Delivery Managers have superiority complex - Racism

5.0

Apr 11, 2023

I miss

Customer service representative

Recommend

Business Outlook

Pros

I left the company for personal reasons. But I have very pleasant impressions of working in the company. I miss the people and the project.

Cons

I've always felt good here.

Viewing 229 - 231 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (Global)

Rio de Janeiro, Rio de Janeiro

View job

(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

View job

(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

View job

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

View job

(fluent English) Customer Support Consultant, hospitality (Global)

Brasília, Distrito Federal

View job