TJ Maxx reviews

3.4

54% would recommend to a friend

(9,988 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 5, 2015

Try to avoid working here.

Anonymous employee
Recommend
Business Outlook

Pros

Relaxed dress code Flexible hours Easy interview / hiring process They reward you with a lot of money if you catch employee theft A job

Cons

So many. Managers did not communicate well with each other, communication between employees was bad, and there was no real training on the job. Everyone is too busy to answer questions. It was very, "Why aren't you finished with this task we never told you existed? Are you stupid?" This could be specific to my location, but I doubt it. Because it seemed like the main problem was that the managers were being over-worked and under-appreciated, so they treated employees badly as a result. Nobody was happy to be there. Also, there is lots of propaganda, which is shady. They show a series of DVDs during training, and one of them is about how it's bad for employees to join unions. Without explaining what a union is, they show a series of actors in TJ Maxx/Marshall's/Homegoods uniforms saying how unions would disrupt the "TJX family", and one woman says something to the effect of "I joined a union at my last job, and all they did was take my money, they didn't help us." They give the obligatory "you are allowed to join a union" sentence while implying that you really shouldn't. That is manipulative, and not cool. I feel like there is mutual disrespect between corporate and in-store employees. Corporate expects too much from the lower level employees and is unhappy when they don't comply, lower level employees resent corporate because they are the ones making their jobs (more) difficult. That isn't a fact, but that is the impression I got. Everyone other cashier or inventory person I talked about wanting to quit. I left after three weeks and have zero regrets. Now I have a job where I don't get through every shift by fantasizing about quitting.

1.0
Oct 18, 2025

Only credit cards matter

Anonymous employee
Recommend
Business Outlook

Pros

They hire anyone with a pulse.

Cons

The job pays pennies. This is one of the lowest paying jobs I ever had the displeasure of working for. Hours will get cut if you do not sell enough credit cards. One week you’ll have 35 hours next week only 12 then week after that you’ll get 6 hours. Managers stand behind you the entire 8 hour shift at cash register telling you to sell more credit cards. If you sell enough credit cards they treat you like a queen and you’re allowed to do whatever you want. Meaning not doing your job, leaving a mess behind for other workers to clean because you are the credit card champion. You can be amazing in your department but if you aren’t selling credit cards you will have your hours cut and they will keep hiring more and more people and giving your hours to them instead. Also certain mangers have zero people skills, they’re either really young coordinators or their above that. And they have a temper problem. If I’m honest I felt too old being there, almost like a babysitter half the time. A lot of the folks they hire are High School kids working their first job, while complaining they don’t want to be there and hiding in the dressing room so they can scroll on their phones. Or they’re older and don’t even need the job, just working to get out the house. It’s not a job for young adults looking to make actual income.

2.0
Oct 28, 2015
Recommend
Business Outlook

Pros

You have the opportunity to learn all areas of management. The positions are all interchangeable. You will learn operations even while being a merchandising manager. They strongly believe in promoting within. Their benefits are strong and their bonus plan is fair.

Cons

The company applies a tremendous amount of stress and work on the management team without providing them with the proper resources to effectively tackle these tasks within the given amount of time and payroll. The amount of product we receive (this is aside from any other operational tasks or merchandising such as audits, conference calls, department moves, seasonal projects) is not feasible when you take a look at the grand scheme of any tj maxx building. The management teams are understaffed, the employees are overworked, and the pressure gets applied from the top down which just causes very fragile and stressed work environments. They do not believe in quality of your personal life.

Viewing 4 - 6 of 9,988 Reviews

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