There is never any payroll, so it is frustrating to constantly be understaffed. There are no promotions for breaking into management (besides being a key carrier) unless you move hours away, while the same terrible managers who can't handle their jobs and don't do any work or contribute positively to the store in any way are rewarded with being able to stay at the same store for years! It feels frustrating knowing that you can do your manager's job better, yet you are stuck being hourly and they make salary off of you doing all their work. Managers take the credit for your hard work while they talk badly about you and all of the associates, some of the management team is verbally abusive and bullies associates, managers don't like you being friends with your co-workers yet they can be friends with certain employees, the good workers have unrealistically high expectations yet the lazy workers have zero expectations, no communication between management, not a team environment, barely any recognization for a job well done. The store is run blindly; things aren't fair, the turnover rate is too high so you are always re-training and helping new associates for them to either leave or be fired in a few weeks, and management treats their certain people special. Working there for many years and reaching a key carrier role taught me that the associates and coordinators do all of the grunt work and are expected to take on almost ALL of the management's responsibilities, while they hang out in their offices to avoid work, chat, talk badly about everyone, and earn thousands of thousands of dollars in bonuses off of your hard work, while you are barely making enough to support yourself.