TJ Maxx reviews

3.4

54% would recommend to a friend

(10,003 total reviews)
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Ernie Herrman

48% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 10,003 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 1, 2020
Recommend
Business Outlook

Pros

The work is pretty self explanatory and not too difficult. The 10% discount is kind of nice too, plus if you work in the back you get to see what new stuff is coming out on the floor and you can save it if you think you're gonna buy it.

Cons

Management isn't that great. The coordinators work really hard but there's a lack of communication between them and management-and I think it's because of management. Some of the employees who have worked for a long time will sometimes feel the need to constantly tell you what to do or basically micromanage you-even if you know what you're doing or if someone in management told you to do it. COVID-19 protocol doesn't seem that important. I had to work right next to other employees because the working environment was so crowded that you couldn't even get out if there was a fire (backroom). There is also a HUGE pressure to get customers to buy a Rewards credit card and the managers will sometimes make you feel kind of bad if you haven't gotten any while working up front.

3.0
Jun 29, 2020
Recommend
Business Outlook

Pros

If you enjoy customer service it can be fun sometimes. You get a 10% associate's discount for all TJX stores (including Marshalls and Home Goods)

Cons

They expect the most in terms of customer service and soliciting credit card applications while paying unlivable wages and making sure no one gets enough hours to qualify for benefits. They reward strong performance with dollar store snacks and coupons instead of bonuses or promotions.

Viewing 208 - 210 of 10,003 Reviews

Glassdoor has 10,228 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.