Taco Bell reviews

3.3

47% would recommend to a friend

(13,854 total reviews)

Sean Tresvant

58% approve of CEO

43% positive business outlook

Taco Bell has an employee rating of 3.3 out of 5 stars, based on 13,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Taco Bell employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

14K reviews
3.0
Aug 17, 2014

Fun, but not fun

Recommend
Business Outlook

Pros

Working here is fun. I've met different people of all races and personalities. Easy to get promoted. You just have to know what you're doing, get along with the crew, and be dependable. Simple tasks. Free meal. For my ego: Every straight guy I've worked with has hit on me. It feels like a family. Flexible hours. Customer service skills. Amazing job for youngens, but only when you all are doing your jobs. I gained confidence working here. And communication skills. Some other stores aren't lazy, so not all stores are bad.

Cons

Not everyone will work as hard as you. Or care as much about getting things done as you do, because "Its just Tacos" People sometimes like to treat you like you're not a person. Once, no one showed up to open with me and I had to do everything by myself. Regardless of how much I was struggling, an old man yelled at me for not being able to make his coffee and large meal in under 3 min. :( I'm sorry! But I had drive thru orders to take front counter orders, food to make, and a stubborn coffee machine. I was so sad I couldn't look him in the eye. (I would've burst into tears) You can't really rely on anyone. I've been short staffed for nearly 75% of my shifts. Hard work goes unnoticed. Many of the managers fail to recognize team members for their hard work and persistence. I get complaints from workers all of the time and I experienced it myself as a team member too. Shift managers will ask for team members to do a boatload of tasks while they sit in the office and have a laugh with their elite crew of managers. Its unfair to make others work hard while you spend all of your shift texting your girlfriend or your cousin. It makes no sense why you're getting paid more in the end and it makes people feel like its not worth it to keep the job. People like to talk badly about "dumb" customers. I'm not a fan of the unprofessionalism. I've seen a couple of people slam windows in rude customers' faces. There are better ways to deal with them and you get paid to use them. You can really gain weight working here. I've seen it happen to the most petite of girls. I've been fully staffed before. Everyone was deployed regularly on the chart, but some people decided that they'd rather take turns taking drive thru orders. Instead of 9 people filling 9 positions, we had 2 filling 6 of 9 by making all of the food and prep themselves. 1 filling 1 of 9, by taking front counter. 1 filling 1 of 9, taking drive thru cash. And finally 3 people filling 1 of 9 by taking orders in the drive thru. How fun, right? And I was in fact making food. All three of the drive thru order takers were Managers. We have only one lane. Grr...

3.0
May 29, 2014
Recommend
Business Outlook

Pros

Flexible hours, and relatively easy work. It got me through high school, and most of college until I started looking for a real job. Also free food during breaks is nice.

Cons

It is fast food, so they will get mad at you if you aren't fast enough. A lot of physical labor, cleaning things, moving boxes, making food, and the smallest problem could lead to a bad review from a customer. Deletions reflect badly on cashiers, which is unfair because most of the time it is customers that make you delete items. Also customers can be rude a lot of the time.

Viewing 76 - 78 of 13,854 Reviews

Glassdoor has 14,713 Taco Bell reviews submitted anonymously by Taco Bell employees. Read employee reviews and ratings on Glassdoor to decide if Taco Bell is right for you.