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      Taco Bell

      Part of Yum! Brands

      Engaged Employer

      Taco Bell reviews

      3.3

      47% would recommend to a friend

      (13,857 total reviews)

      Sean Tresvant

      58% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Taco Bell has an employee rating of 3.3 out of 5 stars, based on 13,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Taco Bell employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      14K reviews
      3.0
      Jul 30, 2024

      No Complaints

      Shift leader
      Recommend
      Business Outlook

      Pros

      Flexible schedule and overtime if you want it

      Cons

      Sometimes, long hours but truly no complaints

      1.0
      Jun 13, 2024

      Do not owrk here

      It support
      Recommend
      Business Outlook

      Pros

      Free food sometimes, office is nice-ish

      Cons

      mangement is horrible, overworked to the bone, IT managers no nothing about IT

      4.0
      May 13, 2024

      So-so job but not a long term spot

      Service desk analyst
      Recommend
      Business Outlook

      Pros

      Working here helped me develop my tech skills somewhat, as I this was my first foray into the IT industry. However the cap on skill is pretty low due to the majority of troubleshooting being done on proprietary software that we can only touch on a superficial level. The office space was pretty nice when I worked here pre-covid. They allowed me a decent amount of PTO (though a lot of it was unpaid once I went over my allowance).

      Cons

      You get regularly scheduled one-on-one meetings with your supervisor, but what you get out of those vary on the quality of your supervisor. Day-to-day work being on the phones can be very stressful and will take a toll on you mentally. Combine that with the more micromanaging floor supervisors pushing you to minimize any and all downtime during calls. Training covers a lot of topics and does give insight into the systems, but the day to day troubleshooting is not covered and I had to learn this information from the people sitting around me. Overall, you could do a lot worse than this position for your first job in IT, or as a temporary job while you're in the job search. I would not suggest staying here for more than a year unless you have no desire to progress career wise.

      Viewing 106 - 108 of 13,857 Reviews
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      ReviewsTaco Bell reviews

      Glassdoor has 14,716 Taco Bell reviews submitted anonymously by Taco Bell employees. Read employee reviews and ratings on Glassdoor to decide if Taco Bell is right for you.