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Texas Roadhouse

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Texas Roadhouse reviews

3.8

71% would recommend to a friend

(8,047 total reviews)

Jerry Morgan

78% approve of CEO

62% positive business outlook

Texas Roadhouse has an employee rating of 3.8 out of 5 stars, based on 8,047 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas Roadhouse employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Mar 31, 2010

OK.

Recommend
Business Outlook

Pros

Flexible schedule, loads of fun to work at, dancing is just great. The location I worked at was very busy, so the tips reflected that.

Cons

It seems the focus is more on sales rather then good customer service. The customers could probably tell that we were more worried about having them get mush/onions on their steak rather then if their steak was cooked correctly.

4.0
Mar 17, 2010
Recommend
Business Outlook

Pros

They really work with your schedule and it's very easy to get a shift picked up or to pick up if you need extra cash. The food is great, I'm still not sick of it, and the kitchen is very clean. The atmosphere is generally laid back. People help each other out if you're in the weeds. Food always gets expoed and ran very quickly. Back work and Front work are pretty easy compared to some other restaraunts, and closing doesn't take too long.

Cons

Tipshare! It really sucks to work so hard and then give SO much of your tips away at the end of the night, especially when a) There is no rotation with the hosts, therefore they can seat you as much or little as they'd like.. (buy them a pack of smokes, and you'll make money. Otherwise, good luck...) b) you have to pre-bus your tables to the point where all that is left is glasses and bread plates before a busser will touch them, and it generally takes them FOREVER to do even that. Also, when you drop cash and give tip share at the end of the night, you have to round up/down. So if it's a 9.50 tip share, you give them 10 bucks. It seems to always round up... which adds up after a while. The sections are small (2-4 tables max), which can cut back on your tips if you're used to bigger sections, but you can still walk with a bill on the weekends. Weeknights are much less busy, and again, your pay depends on the generosity of a 16 year old little girl who is too busy flirting and doing homework at the host stand to keep up with who should be sat next. One more thing- the formality of it. You have to repeat "the story" to every guest (which gets old, espeically when they've already heard it from the host AND the manager). We get shopped a lot, so you have to suggest everything perfectly (2 specific drinks, appetizers, etc.) That's fine, but I think it turns a lot of customers off, especially ones who come in a lot and know the drill.

2.0
Mar 2, 2010
Recommend
Business Outlook

Pros

Got to work with some really interesting characters. The core of the kitchen staff has been around for years, the FOH is usually pretty weak.

Cons

Friday night and you're getting slammed, under staffed to cut labor and no management in sight. Wouldn't be so bad if the pay was better.

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Glassdoor has 8,147 Texas Roadhouse reviews submitted anonymously by Texas Roadhouse employees. Read employee reviews and ratings on Glassdoor to decide if Texas Roadhouse is right for you.