Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 546 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 405 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 386 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 322 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 95 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 63 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,791 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,791 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Jun 10, 2025

Good and bad

Anonymous employee

Recommend

Business Outlook

Pros

Pay is good but you have to leave and return to get your market value if you've been with them many years

Cons

you have to leave to get your market value

The Cigna Group Response

1y

Thank you for sharing your experience. We’re always looking for ways to improve, and we encourage your feedback to help us grow.

1.0

Jun 9, 2025

Toxic culture

Director

Recommend

Business Outlook

Pros

Certain colleagues, business partners and leaders can be amazing to work with.

Cons

Some senior leaders have the tendency to micromanage to the extreme. This has led to Directors feeling unempowered and untrusted in their capabilities to handle work, their teams, and their business partner relationships. There is a disingenuous callout for input but leaders will punish you or react disproportionately if you don’t do it exactly their way. No appreciation of nuances or recognizing the need to adapt to a changing environment, including changes in personnel. I’m actively seeking new opportunities and will be glad to depart as mental health is being negatively impacted.

The Cigna Group Response

1y

Thank you for sharing your feedback with us. We're disappointed to hear about your experience, but we want to hear from people like you to learn how we can do better.

4.0

Jun 9, 2025

Steady career

Pharmacy implementation manager

Recommend

Business Outlook

Pros

Decently challenging work with good work/life balance

Cons

Pay doesn’t fit performance level

The Cigna Group Response

1y

Thank you for your transparency about your experience. We need feedback like yours to continue making The Cigna Group a great workplace.

Viewing 343 - 345 of 6,791 Reviews

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Assistente de Vendas

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good and bad

Toxic culture

Steady career

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group