The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Dec 3, 2025
Recommend
Business Outlook

Pros

I appreciate the great work-life balance it offers. The flexible work-from-home options and rotating days in the office allow me to manage my personal and professional responsibilities effectively. Additionally, the healthcare benefits are great, providing me with peace of mind about my health.

Cons

Working at Cigna presents several challenges that can hinder professional growth and job satisfaction. One of the most significant drawbacks is the extensive bureaucracy and red tape that make it difficult to navigate the organization. Advancement often requires mobility, meaning employees are expected to move across different areas or locations to move up, which can be disruptive and frustrating for those seeking a stable career path. The company also relies on antiquated systems, which can create obstacles when working on innovative projects or trying to keep pace with technological advancements. These outdated tools not only slow down progress but also diminish the excitement of tackling new and challenging work. Additionally, the organization is highly siloed, resulting in clear disparities between high-performing teams and areas burdened with inefficiency and bloat. This lack of cross-team collaboration undermines morale and productivity, making it hard for employees to feel connected to the broader mission. Leadership at Cigna tends to prioritize short-term incentives and is often willing to make cuts to optimize shareholder value. This focus can lead to instability and a lack of long-term vision, leaving employees feeling undervalued and uncertain about their future within the company.

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The Cigna Group Response
7mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
2.0
Sep 27, 2025
Recommend
Business Outlook

Pros

Heavy workload and pay does not compensate. Micromanaging..we are required to be on WebEx daily and we are instructed to respond within minutes when you get a message before you get a personal call from your manager. Doesn’t matter if you are on a call or not, respond immediately. It’s like a daycare and you’re the child.

Cons

I’m going on 15 years. I can say the only benefit is PTO. I do not have Cigna insurance but from what I hear, it’s absolutely horrible. I am on my husband’s insurance, we pay less and better benefits!

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The Cigna Group Response
9mo
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.
Viewing 352 - 354 of 6,798 Reviews

Glassdoor has 7,533 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.