Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 592 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 448 reviews)); "Work from home was flexible and convenient." ((in 395 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 374 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 315 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 322 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 137 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 94 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

1.0

Feb 12, 2026

Don’t do it

Anonymous employee

Recommend

Business Outlook

Pros

Working from home was the only one

Cons

Unreasonable work life balance, extremely hard to move up

The Cigna Group Response

4mo

Thank you for reaching out and we are sorry to hear about your experience. We wish you all the best with the next step in your career.

2.0

Feb 12, 2026

Layoffs nonstop

Recruiting advisor

Recommend

Business Outlook

Pros

severance was average and allowed me time to find a much better opportunity

Cons

-benefits are expensive and administered very poorly -i was cheated out of 2 weeks of maternity leave pay, and had to spend hours resolving -company runs very 'lean' and does layoffs monthly

The Cigna Group Response

4mo

Thank you for sharing your feedback with us. We value hearing from people like you and value the opportunity to learn how we can improve.

1.0

Jan 12, 2026

Toxic Work Environment

Operations analyst

Recommend

Business Outlook

Pros

The lower level paid employees are some of the most genuine people in the world. Really care about their work and the people around them. Other than that…………….that’s it

Cons

There is a strong culture of finger pointing rather than accountability. Advancement appears to depend more on office politics and corporate jargon than on hard work or performance. Meetings are frequently unproductive and focus more on internal politics than meaningful outcomes. Management relies heavily on micromanagement rather than clear KPIs or strong leadership. The company promotes a patient first narrative, but decision making feels driven primarily by stock performance. Work life balance is discouraged and employees are expected to over invest in the job at the expense of their families. Instructions are vague and lack proper direction. I would not recommend working here.

The Cigna Group Response

5mo

Thank you for sharing your feedback with us. We're disappointed to hear about your experience, but we want to hear from people like you to learn how we can do better.

Viewing 349 - 351 of 6,798 Reviews

Top companies for "Compensation and Benefits" near you

HHH

3.8★Compensation & Benefits

World Health Organization

4.3★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

AUXILIAR DE PROCESSOS USINAGEM

Matozinhos, Minas Gerais

View job

ESTÁGIO - ELÉTRICA/MECÂNICA

Matozinhos, Minas Gerais

View job

Estágio- Logística

Matozinhos, Minas Gerais

View job

Auxiliar de Processos de Usinagem

Matozinhos, Minas Gerais

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don’t do it

Layoffs nonstop

Toxic Work Environment

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group