The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)
avatar

David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Jul 26, 2008
Recommend
Business Outlook

Pros

Though others might disagree, I think CIGNA offers a decent environment for growth. If you'd like to learn about the aspects of a job closely related to one you're in, most managers are very open to hearing your suggestions. CIGNA offers a nice environment to grow. I've seen many employees transfer from one department to another, be cross-trained between departments, and even move to other CIGNA locations. CIGNA offers flexibility with schedules, whether this is coming in later to work later, taking time off, making time up, or working around schedules that are different for one reason or another, whether this be home responsibilities or pursuing education, etc.

Cons

I suppose lately CIGNA hasn't been getting very good media attention. Through Sicko and various other communications media, we've heard some negative feedback. This doesn't necessarily make CIGNA a bad company to work for... just maybe a slight annoyance when dealing with comments about your employer. Another downside is CIGNA's PTO time program. Vacation, sick and personal days are all lumped into one category. Unlike places that designate a certain amount of vacation, sick and personal days per year, CIGNA lumps them all into one. There are complaints about our healthcare choices. If you're a relatively healthy person who only needs routine check-ups, these plans are for you. Otherwise you might find yourself complaining about deductibles or HRA funds. I don't find pay to be competitive at all. It's a joke to get a review and a raise and then have your manager show you your market value. According to that little piece of paper, I am currently being paid around $9k less than my market value. No chance for cost of living raises when we so desperately need them.

2.0
Feb 23, 2026

Ok

Recommend
Business Outlook

Pros

Great collaboration and ability to move throughout the company

Cons

Focus shifted from people to profit lots of jobs cut

avatar
The Cigna Group Response
4mo
Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.
1.0
Feb 14, 2026

Great company turned disaster

Recommend
Business Outlook

Pros

My team was great and works hard. Many of the staff level people work very hard.

Cons

Benefits are substandard especially for being a health insurance company and PBM Most Management is abusive to staff and leadership does nothing to put quality management in place that should be there. The purchase of ExpressScripts destroyed Cigna. Cigna was once a well run company but not anymore. Now it has taken on the toxic culture of Express Scripts and the poorly run company. The hours people work are horrendous and the pay is barely keeping up with other companies in the industry. They will do anything to keep leadership rich and in power and they do not care about any of the employees. Don’t even think about working for this toxic organization if you want to be happy. 😊

avatar
The Cigna Group Response
4mo
Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.
Viewing 346 - 348 of 6,798 Reviews

Glassdoor has 7,533 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.