Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 544 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "They have work from home and flexible work hours." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Layoffs are common and job stability is a concern" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,791 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,791 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

5.0

May 22, 2025

Cigna has a great work culture

Software engineer, backend

Recommend

Business Outlook

Pros

Postive I've really enjoyed my time at Cigna so far. The team culture is collaborative and supportive, and there’s a strong focus on innovation, especially around data security and governance. It feels great to work on meaningful projects that actually impact people’s health. Plus, the tech stack is modern and there’s always something new to learn.

Cons

While the experience has been mostly positive, like any large organization, Cigna can have some challenges. Sometimes decision-making can be a bit slow due to the scale and layers of approval. Also, cross-team coordination can take time when multiple stakeholders are involved. But overall, these are understandable in a big enterprise and the leadership is generally supportive in addressing them.

The Cigna Group Response

1y

Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.

4.0

May 21, 2025

Good place to work!

Care coordinator

Recommend

Business Outlook

Pros

Good PTO, room from professional growth, ability to grow knowledge

Cons

Hiring freezes, micro-managing time while working, annual raises not enough

The Cigna Group Response

1y

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

1.0

May 18, 2025

DO NOT JOIN. Moving everything to India

Software engineer

Recommend

Business Outlook

Pros

DO NOT JOIN. Moving everything to India.

Cons

Bad middle managers, very political.

The Cigna Group Response

1y

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Viewing 361 - 363 of 6,791 Reviews

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Jobs at The Cigna Group

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ESTAGIARIO DE RH

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Assistente de Vendas

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cigna has a great work culture

Good place to work!

DO NOT JOIN. Moving everything to India

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group