Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 544 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "They have work from home and flexible work hours." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Layoffs are common and job stability is a concern" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,792 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

2.0

May 11, 2025

Not for Natural Leaders

Data entry

Recommend

Business Outlook

Pros

Work from home is always wonderful

Cons

Terrible work culture. Stay away from this place

The Cigna Group Response

1y

Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

5.0

May 8, 2025

data analyst

Data analyst

Recommend

Business Outlook

Pros

work load is not that bad

Cons

can choice work from home

The Cigna Group Response

1y

Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.

2.0

May 7, 2025

Could be great, but ran poorly.

Global sales executive

Recommend

Business Outlook

Pros

Good health insurance Good office location Paid on time

Cons

Office stinks, about 50 people all eating different food at their desk. Unpaid overtime. Unsociable hours, finishing at 10/11 pm. Unlikely to progress within company. Management hire their pals for senior roles. Around 50% hit target monthly, hard to be consistent. Leads always up and down. Lots of burnt out unhappy people.

The Cigna Group Response

1y

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Viewing 376 - 378 of 6,792 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

Inspetor de Ultrassom

São Paulo, São Paulo

View job

Assistente de Vendas

Santa Luzia, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job

ESTAGIARIO DE RH

Matozinhos, Minas Gerais

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not for Natural Leaders

data analyst

Could be great, but ran poorly.

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group