The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
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David Cordani

65% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews
3.0
May 6, 2025
Recommend
Business Outlook

Pros

People were generally nice though not particularly inspiring. If you’re willing tow the line, there are opportunities to advance.

Cons

If you want to affect change, it happens very S-L-O-W-L-Y

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The Cigna Group Response
1y
Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
2.0
May 4, 2025
Recommend
Business Outlook

Pros

-Remote work flexibility -Ability to take brief absences for appointments without using PTO -Supportive and collaborative peers -Originally had an excellent, supportive manager (before frequent team reorganizations)

Cons

-Excessive micromanagement to the point of undermining professional judgment -Constantly shifting goals and policies, often without clear communication -Inaccurate performance metrics and often unrealistic expectations -Frequent team reorganizations leading to instability and poor continuity in leadership -Toxic work environment fueled by constant rumors of layoffs and punitive consequences -Assessments overloaded with unnecessary questions resulting in frustrated customers and obstructing real medical support -Case managers often mistaken for insurance representatives and subjected to verbal abuse -Salaried position with unspoken expectation to work unpaid overtime to keep up with the workload -Minimal real regard for work-life balance -Final assigned manager was the worst I’ve worked under: frequently missed or rescheduled meetings, lacked knowledge to answer basic questions, and provided no real support which was seemingly to blame for the high turnover on the team

4.0
May 1, 2025
Recommend
Business Outlook

Pros

You will learn a lot They respect their employees very much No micromanagement

Cons

Very very very fast pace, no time to make connections or even say hello

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The Cigna Group Response
1y
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.
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Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.