The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Sep 13, 2023

Going Downhill and Getting Worse

Recommend
Business Outlook

Pros

Used to be great. Pay is still at or above average for the industy, but they aren't hiring anyone. And when they do, it requires a lot of high level exeption approvals.

Cons

For a long time, it was a great company, with a great culture and it really seemed like leadership was one of the rare examples of 'getting it right.' Then the red flags and concerning decisions started. Cigna has been traditionally a mostly virtual company. Of the 78k-ish employees, only about 20k were ever in the office. I've been remote for many years, long before the pandemic. The first move was eliminating home internet for remote workers unless I think you are Band 2 or something. Not terrible, but a red flag. Then the hiring freezes. There are pressures across the industry, but it seems like Cigna has some major issues going on. Expenses are growing and revenue isn't. Never good, but as a publically traded company, that means it's Panic Time. Roles are going unfilled, work is being dropped, and there isn't much end in sight. The final straw (for now) is the "Future of Work." This is Cigna's 'return to office' effort. Not uncommon these days - a lot of companies are doing it. But Cigna is taking a particularly draconian approach. Unless you are a nurse, if you live within 50 miles of a Cigna office, you're going in 3 days a week, absolutely no exceptions, not considerations, and no changing it. If you don't like it, there's the door. This is an outrageous policy. It might make sense if you live in or around Hartford, or one of the larger locations like Arizona. But for folks that will be going into some random satallite office with no ammenities and no one they work with, it's crazy. You may end up spending 3 hours a day in the car to work virtually. All in the name of 'collaboration.' By 'collaboration,' they seem to mean 'chewing the fat at the Keurig with someone you don't work with.' This comes across like a covert layoff. They need to reduce headcount, period. This is easier than severence and keeps them out of the headlines. It's already working. Folks are heading for the exits, with lots of early retirements and sudden departures for 'external opportunities' by long time employees, up and down the payscale. For now anyway, I'd avoid this place if I were you.

1.0
Jun 13, 2023

Beware

Anonymous employee
Recommend
Business Outlook

Pros

It was a great place to work until Fall 2022

Cons

There have been significant negative changes in culture since Fall 2022 resulting in what they’re calling the “Future of Work” which is the plan to bring most workers back into offices. With 90% of the Cigna workforce currently being WFH this is counter to the shift that has occurred within the health insurance space amongst other insurance companies leaning into working from home. Essentially Cigna does not value employees wishes and does not see how long commutes and stress of being in office will impact the mental health and wellbeing of employees. The reasons being given for bringing us into the office have been incredibly condescending.

1.0
Jun 13, 2023

Untrustworthy

Anonymous employee
Recommend
Business Outlook

Pros

any pros are diluted by the cons unfortunately.

Cons

they say "remote/hybrid" but they are NOT. the goal is to have everyone back in the office by 2024, so if you are interviewing beware. Even if your offer says you are remote, their internal policy says they can change that to in office. Very misleading hiring practices. Cost of benefits are more expensive that other health plans for their employees. merit increases are not competitive

Viewing 37 - 39 of 6,784 Reviews

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