Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 569 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "Work from home was flexible and convenient." ((in 403 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 324 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 95 reviews)); "Layoffs are a constant threat." ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,796 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Apr 16, 2025

Low pay little appreciation and recognition

Platinum service analyst

Recommend

Business Outlook

Pros

It’s a Stable and growing company

Cons

Micromanagement Low Pay for role DEI and trans initiatives take over anyone who isn’t

The Cigna Group Response

1y

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

3.0

Apr 14, 2025

N/aaaa

Customer service representative

Recommend

Business Outlook

Pros

It was okay pay and work life balance

Cons

Raises are small , very small

The Cigna Group Response

1y

Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.

4.0

Apr 14, 2025

good

Analyst

Recommend

Business Outlook

Pros

good ceo takes care of us

Cons

bad manager always very angry

The Cigna Group Response

1y

Thank you for your transparency about your experience. We need feedback like yours to continue making The Cigna Group a great workplace.

Viewing 409 - 411 of 6,796 Reviews

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Jobs at The Cigna Group

ANALISTA DE QUALIDADE

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ESTÁGIO - ELÉTRICA/MECÂNICA

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Supervisor de Caldeiraria e Soldagem

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Estágio- Logística

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Low pay little appreciation and recognition

N/aaaa

good

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Jobs at The Cigna Group