Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 560 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 450 reviews)); "Work from home was flexible and convenient." ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 371 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,796 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Apr 10, 2025

Solid place to work

Technical coaching lead analyst

Recommend

Business Outlook

Pros

Decent benefits , 401k match , pto

Cons

Sometimes depending on which department you are, it is a hostile work environment Also, poor communication between departments is very frustrating

The Cigna Group Response

1y

Thank you for sharing your experience. Our goal is to create an environment where our team members feel supported, and your feedback will help us moving forward.

3.0

Apr 10, 2025

Stunted Professional Growth

Customer service representative

Recommend

Business Outlook

Pros

A great start if you’re just getting into the workforce

Cons

No room for growth. I was advised from another employee who left the company that you have to leave and come back to move up. Very high call volume Micromanagement

The Cigna Group Response

1y

All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

4.0

Apr 10, 2025

overall great opportunity

Network contractor

Recommend

Business Outlook

Pros

great benefits and overall great company culture

Cons

pay is a bit low for the work, lots of work at beginning

The Cigna Group Response

1y

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

Viewing 415 - 417 of 6,796 Reviews

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Estágio- Logística

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Solid place to work

Stunted Professional Growth

overall great opportunity

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group