Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 589 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 456 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 376 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 309 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "bad managers are not removed" ((in 135 reviews)); "No training and coaching." ((in 133 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Mar 26, 2025

Recomendable company but hard to developw your personal career

Senior provider relations advocate

Recommend

Business Outlook

Pros

Good enviroment for working, respect with other co-workers

Cons

Not easy to progress with your professional career. Low salaries.

3.0

Mar 25, 2025

Great Pay But Very Few Skills Gained

Actuarial advisor

Recommend

Business Outlook

Pros

Very Competitive Pay - Average Benefits (PTO + Retirement) - Great Work Life Balance For All Roles Except Pricing - Rotational Candidates Receive Automatic Promotion Upon Rotating to A New Roles - Actuarial Credentials Are Not Required For Promotions - Rich Actuarial Study Program Benefits

Cons

Quarterly Layoffs - Expect Poor Life Work Life Balance in Pricing Roles - Non-Rotational Students On Average Get Paid Less Than Rotational Candidates - Rotational Program Leaders are Unorganized and Unaccountable - Very Few Actuaries Gain True Actuarial Skillsets Needed to Be Competitive in Job Market (Coding, Modeling, Analytics - Leadership is Composed of Young 30 Year Olds

The Cigna Group Response

Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.

3.0

Mar 24, 2025

Ok company

Membership id card analyst

Recommend

Business Outlook

Pros

Felxible work life balance days.

Cons

Micromanaging manger and long days

The Cigna Group Response

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

Viewing 448 - 450 of 6,796 Reviews

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