Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 440 reviews)); "work from home and flexible work schedule" ((in 410 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 300 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 324 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 134 reviews)); "Low salary and no benifits" ((in 132 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Mar 13, 2025

A company in transition

Director

Recommend

Business Outlook

Pros

Company has strong mission Great co-workers

Cons

Sr. Management have lost touch with company's traditional values Have lost diversity at Executive level Let's be real: the nature of its business is to make you pay more of your own healthcare and make your prescription medications more expensive, while it lines its own pockets.

The Cigna Group Response

1y

Thank you for your transparency about your experience. We need feedback like yours to continue making The Cigna Group a great workplace.

4.0

Mar 12, 2025

Decent place to work

Vice president

Recommend

Business Outlook

Pros

Large company with benefits of a big corporation. Office HQ recently renovated. Good people.

Cons

Large and bureaucratic at times. Slow processes.

The Cigna Group Response

1y

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

5.0

Mar 11, 2025

Decent place to work

Business development manager

Recommend

Business Outlook

Pros

Colleagues are friendly and supportive

Cons

Sales can be challenging depending on the market sentiment

Viewing 475 - 477 of 6,798 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

HHH

3.8★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

AUXILIAR DE PROCESSOS USINAGEM

Matozinhos, Minas Gerais

View job

ESTÁGIO - ELÉTRICA/MECÂNICA

Matozinhos, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job

Estágio- Logística

Matozinhos, Minas Gerais

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A company in transition

Decent place to work

Decent place to work

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group