Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 440 reviews)); "work from home and flexible work schedule" ((in 410 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 300 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 324 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 134 reviews)); "Low salary and no benifits" ((in 132 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Mar 11, 2025

Great company to work for

Implementation specialist

Recommend

Business Outlook

Pros

fair managers, great training, great work/life balance

Cons

expensive benefits for medical, dental and vision.

The Cigna Group Response

1y

We appreciate you taking the time to share your experience with us. With your feedback, you help us succeed together. Thank you for all that you do at The Cigna Group.

3.0

Mar 10, 2025

Laid Back

Enrollment specialist

Recommend

Business Outlook

Pros

Great hours, laid back, all data entry, no phone.

Cons

Long training, salary, no employee appreciation.

The Cigna Group Response

1y

Thank you for sharing your experience. We’re always looking for ways to improve, and we encourage your feedback to help us grow.

4.0

Mar 10, 2025

Love Where I Work!

Senior rcm specialist

Recommend

Business Outlook

Pros

The department I work in is great and so are the leaders. I enjoy my role with the company and feel ai finally have a work life balance.

Cons

Compensation could be better, compared to other companies in the industry offering similar roles.

The Cigna Group Response

1y

Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.

Viewing 478 - 480 of 6,798 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for

Laid Back

Love Where I Work!

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group