Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 579 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "Work from home was flexible and convenient." ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 390 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 294 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 142 reviews)); "No training and coaching." ((in 137 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 92 reviews)); "Layoffs are common and job stability is a concern" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Dec 8, 2014

Could be much better

Anonymous employee

Recommend

Business Outlook

Pros

The folks I worked with were terrific - a lot of talented people trying to do very good work

Cons

Management is terrible! In my 10-year tenure, I saw all the best employees either quit or get laid off so that their tasks could be outsourced to India. The folks that remain that are in management positions are grossly unqualified for the positions.

1.0

Jul 9, 2014

The worst company I have ever worked for

Csa

Recommend

Business Outlook

Pros

The only good thing is the pay

Cons

Insurane is horrible...mandatory overtime..coworkers are ignorant...you have to tolerate horrible customers ....this was the worst employee insurance I ever had...do not care about their employees

2.0

Aug 20, 2024

Ageism and male

Manager

Recommend

Business Outlook

Pros

Good benefits and job satisfaction. Great if you are a female or a nurse or have a behavioral health degree. However, If you are white male, have an exercise science degree, and a masters degree - good luck keeping your job. And if you try to transition into talent or hr - do not hold your breath if you live anywhere in the Midwest. Pretty sad career growth opportunities.

Cons

Seemed like good job stability. Until you are laid off after nearly 10 years as a top performer with top metrics. I was a manager with a masters degree. you are a male and white. Their diversity and inclusion initiatives are a joke. Yes, I am a white male and that is what the box checks. The rest of the story is I have two adopted black boys. Your diversity box does not account for my family or the kind of human I am.

Viewing 58 - 60 of 6,784 Reviews

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Jobs at The Cigna Group

Desenvolvedor Fullstack - Remoto

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ANALISTA DE RH

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Consultor Comercial

Belo Horizonte, Minas Gerais

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Assistente de Backoffice - Valinhos

Valinhos, São Paulo

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ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

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