Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 579 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "Work from home was flexible and convenient." ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 390 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 294 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 142 reviews)); "No training and coaching." ((in 137 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 92 reviews)); "Layoffs are common and job stability is a concern" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Oct 31, 2015

Analyze risk and profitability of insuring potential and existing clients (250 - 4,999 eligible employees).

Underwriting manager

Recommend

Business Outlook

Pros

Good work life balance and flexibility with work schedule. Great maternity leave policy.

Cons

The Underwriting department does not hire or promote African-American or Hispanic male employees. The "Old Boy" network still exist within the department. Minority employees are treated as inferior to peers with the same job title. Directors and Managers are having physical relationships with employees and promoting based on that relationship and not the work performance.

2.0

Aug 28, 2015

Terrible benefits, low morale and unrealistic expectations.

Group claims analyst

Recommend

Business Outlook

Pros

Onsite gym and cafeteria but neither of these are really anything to get excited about. They're just the best things I can come up with about this company.

Cons

- Inexperienced management - Poor work life balance - Unrealistic expectations regarding workloads - Terrible training - Poor internal communication - VERY low employee morale - Poor internal communications - Poor compensation - Terrible healthcare benefits

2.0

Dec 27, 2014

Disappointing so far

Anonymous employee

Recommend

Business Outlook

Pros

Staff is professional, but vary on a team by team basis. Strong Relationships foster internal promotion Excellent TECDP Program

Cons

Mid year, and end of year self evaluations carry no weight in determining or changing where you are predetermined to rank, management has decided. Senior Directors will maintain grudges over mundane items, and will decimate personnel to put forth their agendas. Very cut throat at Band 5 level

Viewing 55 - 57 of 6,784 Reviews

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