Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 579 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "Work from home was flexible and convenient." ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 390 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 294 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 142 reviews)); "No training and coaching." ((in 137 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 92 reviews)); "Layoffs are common and job stability is a concern" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jan 8, 2020

Discrimination

Anonymous employee

Recommend

Business Outlook

Pros

Work from home is the only thing good about this place

Cons

Discrimination, toxic managers, narcissistic bosses. Managers do their best to keep the good people down, will manipulate you to feel like you’re the worst employee. Many are now in therapy for it.

1.0

May 10, 2018

Family Only

Claims representative

Recommend

Business Outlook

Pros

Pay , work from home

Cons

The management hire only there family who is not qualified for the job . And move them up and pay them more it’s very unfair and not right

2.0

Oct 22, 2017

Big company, lots of perks, no sense of accomplishment

Director

Recommend

Business Outlook

Pros

Work from home opportunities (if you are disciplined enough to actually do work while at home), good facilities (new state-of-the-art cafe, coffee bar, work spaces, etc.), decent pay and benefits.

Cons

If you are someone that is looking to feel good about the work you are doing, get a sense of accomplishment, wants to be rewarded for that work - then Cigna is not for you. Politics, process, protocol, personalities all get in the way of actually doing anything. Meetings to discuss when to have more meetings. Conference calls all day with people working from home (with dogs barking, children yelling in the background) which yields nothing valuable. You could work here 20 years if you can be a button pusher and accept the "no" culture that has been established. (Many do.) Internal turnover is high. Good managers figure it out quickly and move on. What's left are the lazy and unmotivated.

Viewing 52 - 54 of 6,784 Reviews

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