Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 555 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 448 reviews)); "Flexible schedules and work from home positions are also available depending on the position." ((in 387 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 321 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 315 reviews)); "No training and coaching." ((in 139 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 96 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 67 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,792 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

2.0

Apr 20, 2011

Its a job

App development manager

Recommend

Business Outlook

Pros

Some groups are good. Most not so much. Nice Gym.

Cons

slow, bureaucratic company, rife with mediocrity. Complete lack of IT vision and leadership. Most vision is simply talk with no action to back it up.

3.0

Apr 19, 2011

Great People, Good Products, Average Leadership

Anonymous employee

Recommend

Business Outlook

Pros

Market leading large insurance company with broad array of jobs. Current technology, excellent colleagues, and reasonably progressive vision.

Cons

Average management, average but declining compensation compared with competing companies, increasingly corporate in approach

2.0

Apr 4, 2011

Challenging, Stressful, unempowered, yet caring

Project manager

Recommend

Business Outlook

Pros

If personal time is needed, they are very accomodating. While they care about their employees when issues arise or family situations present themselves, they do little to prevent things from happening to begin with. They do give recognition, but only if you play the political game, and think everything is fine (no issues).

Cons

Highly political with borderline incompetent mid-level and senior leadership in certain areas. Constantly in fire-fighting mode, never addressing root cause nor solving the larger issue. Most senior leaders do not think things through, and when issues arise, they still move forward without correcting the main issue, which maks things work. Tons of rework, lost work, restarting, and poor risk managemen.

Viewing 6652 - 6654 of 6,792 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

HHH

3.8★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

Inspetor de Ultrassom

São Paulo, São Paulo

View job

ESTAGIARIO DE RH

Matozinhos, Minas Gerais

View job

Assistente de Vendas

Santa Luzia, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its a job

Great People, Good Products, Average Leadership

Challenging, Stressful, unempowered, yet caring

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group