Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 553 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "Work from home was flexible and convenient." ((in 411 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 318 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 324 reviews)); "No training and coaching." ((in 141 reviews)); "bad managers are not removed" ((in 131 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews)); "Layoffs are common and job stability is a concern" ((in 57 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Aug 7, 2010

Love my job

Claims processor

Recommend

Business Outlook

Pros

Good salary, benefits, flex schedule, no one watching over your shoulder

Cons

Computer system needs improving. It is a critical part of the company and should be top notch.

2.0

Jul 30, 2010

Disappointing place to work

Financial analysis senior specialist

Recommend

Business Outlook

Pros

Good work/life balance Generous with holidays / days off

Cons

Low morale Tons of people over-qualified doing busy work trying to reconcile CIGNA's many antiquated and fragmented IT systems. I think the longer you stay here, the less useful you will be in a job market - there is little to no training to grow as a manager and what is offered is very internally focused, meaning you are developing no marketable skills. Particularly in an economy where layoffs are common (and everyone knows CIGNA is coming up with more layoffs) this (plus the comment about having qualified people doing busy work) makes the more ambitious employees just want to get out, leaving CIGNA with the bottom of the barrel.

4.0

Jul 23, 2010

Great company to work for

Operations senior specialist

Recommend

Business Outlook

Pros

Excellent work/personal life balance, development, opportunity to learn and gain knowledge, overall professionalism and people.

Cons

Pay for performance philosophy doesn't always pan out as it should and there really isn't a way to "right" it for individuals.

Viewing 6694 - 6696 of 6,792 Reviews

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