Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 570 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 451 reviews)); "Work from home and flexible work arrangements available." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 386 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 311 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 316 reviews)); "No training and coaching." ((in 149 reviews)); "bad managers are not removed" ((in 138 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 57 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,785 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Aug 8, 2016

Opportunity for advancement

Anonymous employee

Recommend

Business Outlook

Pros

Offers work at home. Flexible hours. Weekends off. Management is nice. Nice PTO

Cons

Opportunity for advancement from a band 2 associate to a band 3 associate seems hard to do. Especially when you know that you are qualified for the role that you have applied to. I feel that most positions on the career page are posted for candidates that management has already pre-selected. However if others apply to posting HR will set up a interview to make it look like candidates were selected fairly.

4.0

Apr 11, 2010

Great place to work with only a couple of caveats

Informatics senior specialist

Recommend

Business Outlook

Pros

Flex time, telecommuting part-time opportunities available depending on department, good salary and bonus, very generous time off (at band 4, starting with 23 days paid time off a year with option to buy another week off), partnerships with various charities (including United Way), encourages employees to volunteer in community, I personally have a great manager, location in Bloomfield has other great perks making life easier including onsite cafeteria, gym, health clinic, physical and massage therapists. Pros far outweigh cons, at least for now.

Cons

worst help desk ever, not good health insurance benefits (HRAs and HSAs - consumer-driven health plans), very little diversity in upper management (very few women or other minorities) is discouraging, cheap about offering training to employees. Merit pay system (determination of raises) not very good - management has to grade direct reports on a "curve", giving a certain distribution of performance ratings, which in turn determine raises given. System is unfair and does not promote teamwork.

3.0

Apr 26, 2025

Um

Anyonymous employee

Recommend

Business Outlook

Pros

Paid family leave Flexible Good people leaders Overall solid benefits but healthcare is a bit expensive

Cons

When I started a few years ago, this felt like a really happy go lucky friendly employee centric company, which surprised me for a fortune 50. Fast forward to now and things are getting worse every week. There was a massive layoff earlier this month, and layoffs every month since November. The culture has declined noticeably and employee morale is at an all time low. I would say steer clear of healthcare in general rn but cigna is changing for the worse.

Viewing 85 - 87 of 6,785 Reviews

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Jobs at The Cigna Group

Assistente de Backoffice - Valinhos

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ANALISTA DE QUALIDADE

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Consultor Comercial

Belo Horizonte, Minas Gerais

R$2K - R$5K /mo

(Employer provided)

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