Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 570 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 451 reviews)); "Work from home and flexible work arrangements available." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 386 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 311 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 316 reviews)); "No training and coaching." ((in 149 reviews)); "bad managers are not removed" ((in 138 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 57 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,786 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jul 8, 2024

Lackluster and not very productive

Case management analyst

Recommend

Business Outlook

Pros

All benefits are pretty decent like vacation time that you can even purchase extra and various discounts and tuition reimbursement.

Cons

The INSURANCE at an INSURANCE company are literally the worst of any job I've ever had. The change things that don't need it and leave unproductive things for you to scratch your head wondering how people making those decisions are in charge. I am working on a PhD and they don't even care to look out for you prepare to do it all on your own. If I knew someone had plenty of education and is a good worker I'd have then prepped for a new position even if they aren't looking. Why not look to keep and promote your vest talent?

3.0

Apr 30, 2024

Shifting away from work at home brutal

Senior product manager

Recommend

Business Outlook

Pros

The folks I work with are friendly and helpful Direct manager involved in team success

Cons

Poor collaboration across teams in the same organization Harsh restrictions on working from home with no regard for how productive you are. 50-mile radius(as the crow flies) of the office you must commute to the office. Most companies seem to be 30 miles or less in their in-office radius. If you move elsewhere as an on-site designated employee you are still expected on site regardless of where you move or how far you are from the nearest office. ]No flexibility on Office/Work at-home hybrid schedule for family needs like child daycare drop off. Little flexibility for elder care at home.

2.0

Apr 19, 2024

Becoming anti-employee

Senior analyst

Recommend

Business Outlook

Pros

Good immediate management Decent pay

Cons

Back to office mandate Poor benefits Toxic upper management No incentives for top performance

Viewing 88 - 90 of 6,786 Reviews

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Jobs at The Cigna Group

Assistente de Backoffice - Valinhos

Valinhos, São Paulo

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ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

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ANALISTA DE RH

Matozinhos, Minas Gerais

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Inspetor de Ultrassom

São Paulo, São Paulo

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Consultor Comercial

Belo Horizonte, Minas Gerais

R$2K - R$5K /mo

(Employer provided)

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