Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 575 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Work from home was flexible and convenient." ((in 400 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 384 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 315 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 139 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 93 reviews)); "Layoffs are common and job stability is a concern" ((in 67 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,786 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Jan 30, 2018

I hated this place. I’ve honestly never been so stressed out in my life. Management didn’t care about customers.

Std claim manager

Recommend

Business Outlook

Pros

PTO and pay were great. Benefits were ok, they started from day 1, but weren’t the best. They had incentive programs to make health insurance more affordable.

Cons

Work life balance, STRESS, Management played favorites, which caused a lot of unnecessary competition. Not a lot of OT was allowed.

1.0

Jan 23, 2018

Terrible. They need to stop multi training and let people choose new training, not force them to.

Claims processor

Recommend

Business Outlook

Pros

None. It's all about lining their pockets and you're fired if you don't have the same goal.

Cons

Poor training, management is clueless with no empathy, terrible benefits, being lied to.

1.0

Nov 15, 2017

CSR

Customer service representative

Recommend

Business Outlook

Pros

There is none. Feel sorry for the poor people that work there.

Cons

They will Lie to your face. You will be verbal assaulted by management. Will try to find ways to get rid of you if you stand up for yourself. Will make you blackmail you into signing something that is not true. Saying that if you don't you won't advance.

Viewing 109 - 111 of 6,786 Reviews

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Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

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ANALISTA DE RH

Matozinhos, Minas Gerais

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Consultor Comercial

Belo Horizonte, Minas Gerais

R$2K - R$5K /mo

(Employer provided)

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Inspetor de Ultrassom

São Paulo, São Paulo

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AUXILIAR DE PROCESSOS USINAGEM

Matozinhos, Minas Gerais

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