Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 568 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 299 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 144 reviews)); "No training and coaching." ((in 139 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 66 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,787 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jun 13, 2017

Dentist

Recommend

Business Outlook

Pros

The set up is modern and well furnished, and well managed.

Cons

They expect you to do marketing at sales events and there are sales/collection targets which you are expected to meet. They don't really care for the quality or expertise of your work, just the revenue you can generate for them. That decides your worth to the company.

1.0

May 12, 2017

Don't walk, run away

Provider data analyst senior associate

Recommend

Business Outlook

Pros

Provided complimentary supplies on day one and my supervisor was very nice.

Cons

Very poor management. Very poor salary, i felt into destitution after I took this job. Extremely poor training. Very small desk, not even my chair was comfortable. Working from a laptop instead of an actual desktop was not preferable. No room for advancement. Minimal support provided. NO accountability at all levels. Sanction by US Gov't prevented bonuses from being paid out. Health-Spring has been sanctioned for about 2 years... Wasn't informed about that during my interview.

2.0

Mar 10, 2016

Run For The Hills

Ltd claims manager

Recommend

Business Outlook

Pros

Wish I could give Pros

Cons

Nothing is ever what it seems. Terrible management High turn over rate Over worked and under paid Bad managers are never held accountable for their actions

Viewing 112 - 114 of 6,787 Reviews

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