Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 553 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "Work from home was flexible and convenient." ((in 411 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 318 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 324 reviews)); "No training and coaching." ((in 141 reviews)); "bad managers are not removed" ((in 131 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews)); "Layoffs are common and job stability is a concern" ((in 57 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,792 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

1.0

Sep 3, 2025

Corporate Baby Sitters

Anonymous employee

Recommend

Business Outlook

Pros

The only pro is they have work from home positions

Cons

The amount of micro managing is INSANE!

The Cigna Group Response

9mo

Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.

3.0

Sep 3, 2025

Good Company

Prior authorization specialist

Recommend

Business Outlook

Pros

-Employee incentives -Bonus every year

Cons

-management sucks they don't care about there seasoned employees

The Cigna Group Response

9mo

Thank you for sharing your experience. Our goal is to create an environment where our team members feel safe and supported, and your feedback will help us moving forward.

5.0

Sep 2, 2025

FYI

Senior presale analyst

Recommend

Business Outlook

Pros

Good benefits besides health Insurance. Caregiver leave, 100% paid STD, flexible work hours, yearly raises and bonus, PTO comp days, and wayyyyy more perks.

Cons

Really hard to get hired outside of a contractor, in my position. Fast paced and daily changes to workflow. Lots and lots of training, CEs, and tons of SOPs with constant changes in compliance and regulations. Moving upward in your own department can be a little challenging but it’s very easy to move to a different department. Must have a college degree even though most of the job is taught upon hiring. However, a college degree is helpful for this type of work, it’s complex and advanced critical thinking skills are a must. Lots of cross department development and communication, this makes most changes difficult to implement and hard to adjust too, lots of cooks in the kitchen.

The Cigna Group Response

9mo

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

Viewing 256 - 258 of 6,792 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Corporate Baby Sitters

Good Company

FYI

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Jobs at The Cigna Group