Cigna merged with a well known PBM and it was disastrous before and after. Leadership cares Nothing about their employees, benefits were the WORST I’ve ever had! I worked under the most racist discriminatory manager, Director and peers. Instead of spending time to work with associates and properly coach people , our manager told us to fire people and make sure we did under a certain classification so that she could fight their unemployment. My particular department promoted people based on who they liked and not on merit and it showed. The work environment was extremely toxic, a very high percentage of associates would take a leave of absence for stress related illness within a year of working for the company. The organization I worked for did not have an HR department or a Training and Development department so HR related issues and training fell on the supervisors or mildly tenure associates (associates with the company 1-3 years) which led to the supervisors being overworked and underpaid. The senior manager was not a leader at all and only cared about herself and spent a majority of her day focused on building her dream home and planning her wedding instead of interacting with her associates. She was rude and would barely speak to people if and when she was in the office. Other people on the leadership team would purposely try to set traps for black employees to write them up and terminate them. I can’t speak for other locations, but I’d steer clear of the Indianapolis, IN location especially if you value your mental sanity.
