Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 589 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 456 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 376 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 309 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "bad managers are not removed" ((in 135 reviews)); "No training and coaching." ((in 133 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

1.0

Feb 22, 2020

Don’t Let The Positive Reviews Fool You

Ltd claims analyst

Recommend

Business Outlook

Pros

Work at Home. That’s it. PTO WAS generous and given up front but now it is accrued. For a healthcare provider our benefits are terrible.

Cons

Massive Layoffs on 2/20/2020. In numerology the number 8 equals new beginnings. That’s what a lot of “former” employees are facing due to the “restructure”. This company has been “restructuring” since 2016! Silently departments have had job eliminations. When a healthcare company lays off nurses there’s a problem. This company is not stable and on the verge of imploding.

2.0

Dec 19, 2019

Can and should do better for their employees

Intake care representative

Recommend

Business Outlook

Pros

Work at home 401k Match Healthcare benefits are okay

Cons

Management Unethical conduct Unrealistic expectations Pay Limited growth unless you're favored by someone within the company who is willing to pull strings for you Low morale

1.0

Nov 23, 2019

Marketing Communications Lead Analyst

Anonymous employee

Recommend

Business Outlook

Pros

None that come to mind

Cons

Hostile environment, contractors are treated like outsiders. 0 leadership or training provided. I was given a 5 page packet that was made in 2015 and that was supposed to have “all my answers”.

Viewing 277 - 279 of 6,796 Reviews

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Estágio- Logística

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don’t Let The Positive Reviews Fool You

Can and should do better for their employees

Marketing Communications Lead Analyst

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Jobs at The Cigna Group