Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Work from home was flexible and convenient." ((in 386 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 385 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 313 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 327 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 131 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 100 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

May 28, 2017

Nurse Practitioner

Anonymous employee

Recommend

Business Outlook

Pros

Great benefits, amazing salary. If you stay in your service line and make friends with the boss, you will get promoted- that doesn't necessarily mean you are the best person for the job, but you will get promoted.

Cons

Moved from one area of company to another and it was like day and night. First area had NO training program to speak of but then the second area had a well developed supportive training group that kept in contact over time to assist me in the transition. While one of the electronic health records was straightforward and offered excellent support, the other eHR was tragic with non-existent in-house support. If you stay in your service line and make friends with the boss, you will get promoted- that doesn't necessarily mean you are the best person for the job, but you will get promoted.

1.0

May 18, 2017

Claims Manager

Anonymous employee

Recommend

Business Outlook

Pros

Work at home Pay is decent Casual business in office

Cons

Management Call center environment Call after call Employees who do well get punished Not enough recognition Need better training and management

2.0

Mar 27, 2017

Nothing special, great fit if you love a fraternity/sorority environment.

Web developer

Recommend

Business Outlook

Pros

If you know someone who can give you a leg up, this place loves backdoor promotions. Pay can be decent. Probably not as bad as other health insurance companies.

Cons

Hard work does not always result in success. Leadership does not respond well to criticism. Nepotism is rampant. Minorities are often passed over for promotion. For an insurance company, they offer pretty poor coverage for employees.

Viewing 295 - 297 of 6,798 Reviews

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