Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (802) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 647 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 468 reviews)); "Coworkers are nice and helpful to trainees" ((in 397 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 332 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 300 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 679 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 194 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,944 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Sep 29, 2014

Disapointing

Overnight front

Recommend

Business Outlook

Pros

It was very easy to get the job. The interview was more just being told about the position.

Cons

Only 2 people on for overnights, no training, no support. I worked the front, was hustling all 8 hours to get the cleaning done and taking customers while the other employee was doing the baking. The other employees were rude to me and the customers, the store was FILTHY, there was no support at all. Even the customers warned me that no one who cared ever lasted long. It was truth, I quit after 2 weeks.

4.0

Jul 15, 2014

Have to be in the right store with the right owner

General manager

Recommend

Business Outlook

Pros

Started low as a Baker on nights and when I left was a GM. Great potential to be a leader of some sort but depends on the owners drive for success. Pay was okay, Bonuses made it better until it became harder to get the full bonus.

Cons

Not working fork a good owner you could have trouble being heard making it harder to grow. After GM your stuck, no room to move up from there.

4.0

May 11, 2014

Team Member

Tim hortons team member

Recommend

Business Outlook

Pros

constant on the move makes your shift go by very quickly, you make some long lasting friends. there is not shortage of work, and the appreciation from the customers when they get a perfect cup of coffee!

Cons

Stressful work environment for low wage, customer can be very cranky and will often take their bad days out on you. Training consists of watching 15 hours of videos and shadowing a supervisor for only 2 shifts, then you are expected to dive in and know everything (questions about the job are often answered by other team member quickly) menu items change quickly due to head office and you are left explaining them to the customers.

Viewing 31 - 33 of 12,944 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist