Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (803) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 638 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 468 reviews)); "Coworkers are nice and helpful to trainees" ((in 389 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 336 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 307 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 827 reviews)); "The pay was low and bad" ((in 699 reviews)); "Minimum wage and not much choice depending where your are" ((in 233 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,946 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

May 13, 2025

Good job security | Don't expect overtime

Order selector

Recommend

Business Outlook

Pros

-Consistent 2-2-3 night shift rotation 6:30pm-6:30am -Work 7 days per 2 week period -No cut hours (consistent 11.5 hour days even on days you finish early) -Clear case targets you are expected to hit -Good base pay + bonus

Cons

-Overtime is very seasonal, expect minimal overtime in the summer but that's about it -Even if there is overtime, it is based off seniority so unless you have been there a while don't plan for it -High turnover resulting in constant hiring and new employees -Management doesn't take feedback about employees wanting overtime, they would rather just hire more instead of rewarding current employees

1.0

Mar 26, 2025

My experience

Drive-thru/team member

Recommend

Business Outlook

Pros

They were willing to work with my schedule

Cons

We were always understaffed and management did not step in

2.0

Mar 23, 2025

Favourism

Corporate office staff

Recommend

Business Outlook

Pros

Good health benefits and AL

Cons

Big Bosses rather sweep issues under the carpet than work on it. Hiring wrong people who can't work or don't know their work

Viewing 46 - 48 of 12,946 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist