Tim Hortons reviews

3.3

46% would recommend to a friend

(12,946 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
5.0
Mar 22, 2026

Decent

Recommend
Business Outlook

Pros

Easy to keep busy, fun to talk with customers. Always keeping you on your feet.

Cons

None that I can think of.

2.0
Mar 18, 2026
Recommend
Business Outlook

Pros

Employee meal but only approved ones. Not all drinks or food we can take.

Cons

Some leaders just don’t like you. Make your life difficult. They pretend to be nice just to keep you in the job but there’s always people leaving. They don’t care about your wellbeing, cannot even rest. No chance to even explain yourself when things go wrong. Blame is always on you. Felt that there’s some racism.

4.0
Nov 7, 2025
Recommend
Business Outlook

Pros

customer service, busy all the time especially during festivals

Cons

long shifts, sometimes difficult to manage order if less employees working.

Viewing 43 - 45 of 12,946 Reviews

Glassdoor has 13,747 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.