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      Tim Hortons

      Part of Restaurant Brands International

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      Tim Hortons reviews

      3.3

      46% would recommend to a friend

      (12,945 total reviews)

      Marc Caira

      60% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.5

      Compensation and benefits

      Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Mar 31, 2026

      Overall Experience

      Team member
      Recommend
      Business Outlook

      Pros

      - Basic foundational skills ranging from customer service, problem-solving, communication and management.

      Cons

      - minimum wage, grumpy customers

      1.0
      Mar 31, 2026

      Worst Company ever

      Full time barista
      Recommend
      Business Outlook

      Pros

      -Medical benefit -staff meal -thats it

      Cons

      -management dont have any clue what they are doing especially the Operation Manager And Area manager -They love to shuffling their worker instead of hiring a new ones -when they hire a new one most of em are useless n dont know how to work -they dont care about their staff at all -they really dont wanna pay overtime to their staff even tho their staff always work fullshift to cover other staff mc because lack of staff -marketing is the most useless role in this company their work just useless -they love to blame their staff for low AC(average receipt) have to be above RM 20 and for low sales even tho thats not their job thats a marketing fault -Basically its all Operation Manager fault always talk like he knows everything but in reality the company is slowly falling off the cliff

      Viewing 40 - 42 of 12,945 Reviews
      Related searches: Tim Hortons jobs | Tim Hortons salaries | Tim Hortons benefits | Tim Hortons interviews
      ReviewsTim Hortons reviews

      Glassdoor has 13,746 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.