Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (802) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 647 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 468 reviews)); "Coworkers are nice and helpful to trainees" ((in 397 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 332 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 300 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 679 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 194 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,945 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Sep 5, 2010

Camp Counselour

Camp counselour

Recommend

Business Outlook

Pros

Being able to positively affect the lives of children. Seeing your efforts change the lives of those around you. Challenging your patience and your ability to deal with children and their antics. Understanding children and yourself better. Does not seem to be a job since it is so much fun and play.

Cons

Working with children for 3 straight months and 10 days rotation schedule is difficult and stressful. Additionally, there is scarce amount of time for rest and sleep. Counselours work 10 days and get 2 days off before the next group of children come back again.

3.0

May 17, 2026

Stress

Part time shift leader

Recommend

Business Outlook

Pros

Free food and drink per shift. Inclusive environment. Helpful colleagues.

Cons

Short-staffed, High-stress. Fast-paced environment. Low pay in comparison to the workload. No long-term benefits. No bonus. Working solo shifts is the new normal. Working your entire shift with no break is also normal. The burnout is real. Everyone is working even when they are falling sick because there is no one to replace their shift. Managers have to find ex-colleagues to replace someone's shift because of the manpower issue. Not just one outlet has these issues, every outlet is fighting their own battles.

2.0

Apr 23, 2026

Outlet staff are nice, higher management - not so

Barista

Recommend

Business Outlook

Pros

Free food and drinks Flexible timing for part timers

Cons

Outlet understaffed and burnt out Higher management knows our issues but trying to solve it by making us work harder and nitpicking about us. Biased towards certain individuals

Viewing 37 - 39 of 12,945 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist