Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (803) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 638 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 468 reviews)); "Coworkers are nice and helpful to trainees" ((in 389 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 336 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 307 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 827 reviews)); "The pay was low and bad" ((in 699 reviews)); "Minimum wage and not much choice depending where your are" ((in 233 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,946 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Aug 28, 2024

Not the greatest place to work, but its fine

Team member

Recommend

Business Outlook

Pros

You get tips and a percentage off food and drink at stores that are owned by the same person that owns your store. And 50 percent off food and drinks that you consume during your break

Cons

I was "trained" for 3 months, meaning no tips, and they never actually trained me other than making me watch the training videos. I never got more than 2 shifts a week (around 8-12 hours)

1.0

Aug 13, 2024

Horrible place to work

Counter staff

Recommend

Business Outlook

Pros

Aside from having some cool coworkers, there aren't any.

Cons

They will blatantly discriminate against you for the disability you told them about in the interview, because somebody decided they don't like you. They will take that one person's word, and then force you do follow a rule that nobody else who does the same thing you're doing because of your DISABILITY has to do. Also, the better at your job you are, the more they take advantage of you, and treat you like garbage.

3.0

Jun 18, 2024

RULES, RULES, RULES

Front of house team member

Recommend

Business Outlook

Pros

nice staff ( for the most part) coffee is alright. THAT'S IT

Cons

I worked with kids all day who didn't want to work, terrible management, TONS OF GOSSIP, TALKING BEHIND EVERYONES BACK, rules and standards changed every other week, no tips allowed and upper level staff treated you like slum. PRICES ARE UPPED EVERY OTHER MONTH.. NEED I GO ON?

Viewing 55 - 57 of 12,946 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist