Tim Hortons reviews

3.3

46% would recommend to a friend

(12,946 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Feb 8, 2023

It depends on the management.

Anonymous employee
Recommend
Business Outlook

Pros

Flexible Hours, easy work, learn people skills

Cons

dealing with difficult people. some management can be a little unreasonable. on your feet for long hours.

1.0
Jan 18, 2023

Horrendous & debilitating.

Anonymous employee
Recommend
Business Outlook

Pros

Quick interview, could work around school hours.

Cons

Constant changing rota at last minute, you could have been asleep not seen the rota change and get a call asking why your not in, expecting you to check it regularly throughout the day. Rude and disgusting manners from staff, your expected to be as good as the those who have worked there longer from day one, and are spoken to like you are rubbish. Very demoralising and many staff left feeling like they are on egg shells. No direction and often left wondering where you are or what you are doing. Some staff cut corners, I witnessed many times customer orders being altered and changed to keep in line with the speed targets, example: Customer ordered red milk 'we don't have time to do that give then green milk' Customer ordered coffee and tea 'It expired ages ago but let's give them it anyway' No one washed their hands regularly and quite often no gloves are available or paper towels. Also saw incorrect burger made for a customer saved and used for another customer 10 mins or so later. Would never eat from here let alone work here again.

Viewing 85 - 87 of 12,946 Reviews

Glassdoor has 13,747 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.