Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1222) , Team Member (811) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 651 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 473 reviews)); "Coworkers are nice and helpful to trainees" ((in 394 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 343 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 309 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 812 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 684 reviews)); "Minimum wage and not much choice depending where your are" ((in 227 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 192 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

Skip to content Skip to footer

Notifications

Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,979 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Apr 21, 2015

Team Member

Anonymous employee

Recommend

Business Outlook

Pros

Great meeting our new and regular customers everyday. I enjoy a fast paced environment. Your shift flies by quickly. A small pay increase after 3 months. Little extra commission from regular customers that is shared amongst other team members that worked the same shift, including the baker and supervisors. Benefits are good if you work apply for them and qualify after 6 months either part-time regular or full-time.

Cons

Lots of work required, must be able to multitask and work extremely fast at day long. Some locations don't have a lunch room for staff to rest during lunch break. At any TH locations owned by J.E Agnew Food Services, you are not allowed to leave the building during your entire shift. That's why they pay you for your half hour lunch!!! Poor management and supervisors at most locations. They have such a high turnover..geez I wonder why. lol Lots of gossip and back stabbing. No employee bonuses. Low pay and supervisors have a lot on their shoulders if they screw up on almost anything!!!

3.0

Apr 21, 2015

First job

Anonymous employee

Recommend

Business Outlook

Pros

I gained some really awesome acquaintances working here. Through this job, I was able to improve my leadership skills as well as my ability to balance my workload between work and school.

Cons

Management caused a lot of stress. People are constantly leaving, and it is really hard to keep a strong team. This, in turn, caused even more stress.

5.0

Apr 20, 2015

General Manager

General manager

Recommend

Business Outlook

Pros

Flexible schedules • Competitive wages • Comprehensive training • Incentive and recognition programs

Cons

Longs Hours Hard work so many policies

Viewing 12577 - 12579 of 12,979 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Camarao Express

3.8★Compensation & Benefits

Jobs at Tim Hortons

Tim Hortons - Team Member - University At Buffalo

Weekend Opening Baker