Tim Hortons reviews

3.3

46% would recommend to a friend

(12,979 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Apr 19, 2015
Recommend
Business Outlook

Pros

free coffee, diverse group of people

Cons

We provide a pleasant, fast-paced environment for our employees. Our financial stability allows us to be passionate about quality, service and value. Our organization is 100% focused on guest satisfaction while understanding that employee satisfaction is what gets us there.

3.0
Apr 19, 2015

Shift Supervisor

Recommend
Business Outlook

Pros

The customers are extremely loyal and kind. You get so much face to face interaction and can do many different tasks while you're there so it's never boring.

Cons

They are long days and customers can always be challenging. The store I worked in was always in disrepair somehow. It was never clean because our owner would not allow the overtime we needed to get the place clean (on top of the customer service demand). There was also constant turn over which made training a necessity almost every day.

2.0
Apr 15, 2015

Supervisor

Anonymous employee
Recommend
Business Outlook

Pros

30% off before shift, free coffee

Cons

High school like. Full of drama

Viewing 12580 - 12582 of 12,979 Reviews

Glassdoor has 13,786 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.