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      Tim Hortons

      Part of Restaurant Brands International

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      Tim Hortons reviews

      3.3

      46% would recommend to a friend

      (12,964 total reviews)

      Marc Caira

      62% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      13K reviews
      4.0
      Aug 31, 2014

      Experience Building

      Customer service cashier
      Recommend
      Business Outlook

      Pros

      Good training. Great colleagues. Can move up the ladder pretty fast.

      Cons

      Since it's customer service oriented; some customers can be hard to deal with.

      2.0
      Aug 22, 2014

      Great place to work, if you don't mind being a minion.

      Supervisor
      Recommend
      Business Outlook

      Pros

      I loved working with the public and having responsibilities. Fast paced environment was great. Made many life long friends.

      Cons

      I've worked in 4 different Tims. 2 in Quebec and 2 in NB. The ones in Quebec are FAR above in respect to their workers, positive work energy and encourage individuality. Here in NB it felt like a huge monopoly where any idea was frowned upon if it didn't come from upper management. Working for Tims in NB wasn't a great experience. There are too many people on power trips and not enough different owners. No respect for the hard work you do. It don't matter to them, any and everyone is replaceable. They have a foot high stack of applications. Plus my employer was VERY cheep. All supervisors only make .25c more an hour than the regular employes with soooo much more responsibilities added on. Plus you are required to go to meetings every 3 months, it don't matter what shift you work at, and if you only have 3 hrs of sleep and scheduled to work that night. You will be threatened with your job if you can't make it. And NO this is not reasonable! You have to find a way to get there and back, oh yeah they pay you...the one hour you are there. Who benefits from these meetings other than the employer? Certainly not the employees.

      4.0
      Aug 21, 2014

      Amazing Experience and Great Management

      Cashier
      Recommend
      Business Outlook

      Pros

      Loved working with wonderful people, had great management they gave great advice and understood hours or availability. Gave Days off and time off for School.

      Cons

      The salary could be better, sometimes it can get to busy, and can get some rude customers.

      Viewing 12631 - 12633 of 12,964 Reviews
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      ReviewsTim Hortons reviews

      Glassdoor has 13,767 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.