Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (808) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 637 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 482 reviews)); "Coworkers are nice and helpful to trainees" ((in 392 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 326 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 311 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 807 reviews)); "The pay was low and bad" ((in 674 reviews)); "Minimum wage and not much choice depending where your are" ((in 237 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 186 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 165 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,964 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Aug 21, 2014

Decent

Supervisor

Recommend

Business Outlook

Pros

Nice people, not too stressful

Cons

Need lots of patience to handle rude customers

4.0

Aug 21, 2014

More tiring that I thought it would be

Anonymous employee

Recommend

Business Outlook

Pros

-Fun, fast paced environment, always busy so time flies by -In depth training: online and on the job -Teaches you how to be patient and deal with unreasonable/rude customers -Regular customer base -Staff are very friendly and welcoming -Cleanest restaurant I have ever worked at

Cons

-You have to know how to do a lot of things fast and accurately: they first train you on the till, making hot and cold coffee orders then you advance to drive through which is super hectic, followed by sandwich bar and lastly the production area, where you bake donuts and prepare all the vegetables, eggs, meat etc. - Work load can be really tough at times, making you feel underpaid

4.0

Aug 21, 2014

Great job for high schoolers, but nothing to make a career out of

Tim hortons team member

Recommend

Business Outlook

Pros

Free coffee, food discounts, and a positive atmosphere. Plenty of opportunity to improve problem solving and people skills. If you have a good crew you're generally going to have a good day at work. Management is friendly, patient, and helpful and owners are good too.

Cons

Pay Is just a hair over minimum wage and will likely stay there for younger workers. Lack of consistent management and major lack of communication. Can also be slow so prepare to clean. A lot.

Viewing 12634 - 12636 of 12,964 Reviews

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Jobs at Tim Hortons

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Tecumseh, MI

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Team Members at Tim Hortons

Team Member - Hornell Tim Hortons

Tim Hortons- Team Member

Brownstown, MI

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Team Member - Tim Hortons