Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1221) , Team Member (811) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 655 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 477 reviews)); "Coworkers are nice and helpful to trainees" ((in 402 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 335 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 309 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 821 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 680 reviews)); "Minimum wage and not much choice depending where your are" ((in 235 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 192 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,976 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

5.0

Jan 13, 2015

working in tims was a very nice experence, all the staffs are very nice and welcomeing.

Head cashier

Recommend

Business Outlook

Pros

serving and helping customers was one of the best part of my jobs the customers are very nice. making them happy made me happy.

Cons

in rush hours its very hard to maintain your calm, because yours trying your best to get everyones order.

5.0

Jan 12, 2015

How It Should Be

Anonymous employee

Recommend

Business Outlook

Pros

Treat employees right, good hours, good management, nice regulars, environment, interesting jobs to learn, free coffee, pay, clean, uniforms, relaxed policies, free donut each day, 50% discount, not much micro management, willing to work with you

Cons

customers are downright terrible, storefront is set up weird. waking up at 5am, part of life though. training wasn't too detailed, but honestly helped you to just dive in and overcome the pressure.

3.0

Jan 9, 2015

Trying to copy others without sticking innovation

Shift supervisor

Recommend

Business Outlook

Pros

Great coworkers! The coworkers are the only reason I'm still working this job while paying my way through college. If you don't have great coworkers, you will hate this job.

Cons

Disrespectful customers are the absolute worst. They are the main con of working at this job.

Viewing 12631 - 12633 of 12,976 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist

Early Morning Baker/Opener

Tim Hortons

Tim Hortons reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

working in tims was a very nice experence, all the staffs are very nice and welcomeing.

How It Should Be

Trying to copy others without sticking innovation

Top companies for "Compensation and Benefits" near you

Jobs at Tim Hortons