Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (808) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 645 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 474 reviews)); "Coworkers are nice and helpful to trainees" ((in 398 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 330 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 306 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 826 reviews)); "The pay was low and bad" ((in 680 reviews)); "Minimum wage and not much choice depending where your are" ((in 238 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 195 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 164 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,963 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

May 12, 2014

good

Anonymous employee

Recommend

Business Outlook

Pros

team work , customer service

Cons

fast-paced environment , coffee culture

3.0

May 11, 2014

Good for a starting job, but don't bite off more then you can chew there.

Baker

Recommend

Business Outlook

Pros

- Good hours and really good employees for the younger crowd to get along with. - Mostly understanding with circumstances for leaving or needing time off.

Cons

-Can get very stressful at times do to management -hours can get pretty crazy for certain positions (e.g. being the baker in the morning meant 3:30 am starts) being front counter staff is better but not great. -They don't overly listen to requests to work at certain times you're really just placed where they feel they want you. -the management has a tendency to treat you like you are expendable

4.0

May 11, 2014

Team Member

Tim hortons team member

Recommend

Business Outlook

Pros

constant on the move makes your shift go by very quickly, you make some long lasting friends. there is not shortage of work, and the appreciation from the customers when they get a perfect cup of coffee!

Cons

Stressful work environment for low wage, customer can be very cranky and will often take their bad days out on you. Training consists of watching 15 hours of videos and shadowing a supervisor for only 2 shifts, then you are expected to dive in and know everything (questions about the job are often answered by other team member quickly) menu items change quickly due to head office and you are left explaining them to the customers.

Viewing 12676 - 12678 of 12,963 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist