Tim Hortons reviews

3.3

46% would recommend to a friend

(12,961 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Feb 14, 2014

A great first job

Anonymous employee
Recommend
Business Outlook

Pros

Allows you to learn how to work in a fast paced environment and deal with difficult situations and even more difficult people. You can knock it, but these are important skills to learn in life. Most locations I've seen, especially the one I worked at, had a familial bond between employees which is something that empowers employees to deal with even the most difficult situations

Cons

I know it probably goes without saying, working in fast food and all, but some of the customers are downright cruel. Throughout my time there, I was screamed at, verbally abused, had coffee thrown at me, and was even threatened a few times by angry customers. However, this is generally more than made up for by nice customers who always brightened my day, often telling a joke. Even after I stopped working there, I sometimes saw regular customers around and they went out of their way to say hello to me. When I worked there, the starting hourly was ridiculously low (I think exactly minimum) with only the vague promise of a 5 cent raise every year

5.0
Feb 11, 2014

enjoyable

Recommend
Business Outlook

Pros

never going to go bankrupt

Cons

you either have it or not

Viewing 12709 - 12711 of 12,961 Reviews

Glassdoor has 13,764 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.