Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (808) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 658 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 482 reviews)); "If you have good coworkers rush time goes by fast and slow times are very enjoyable." ((in 386 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 344 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 316 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 822 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 680 reviews)); "Minimum wage and not much choice depending where your are" ((in 227 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 197 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 164 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,962 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Feb 9, 2014

Working at Tim Hortons is fairly good. I enjoy the fast pace as it makes time fly by.

Storefront cashier

Recommend

Business Outlook

Pros

Flexible hours, benefits if full time

Cons

Very early mornings, lot of high school drama

1.0

Feb 9, 2014

Horrible

Store front cashier

Recommend

Business Outlook

Pros

As much as I hated working for Tim Hortons under shitty management, you always get your hours.

Cons

Just a dead end job with no way to move up. Whether your a cashier or a manager, there isn't much of a difference in salary and manager always have to be available on call.

4.0

Feb 8, 2014

day to day has something new each day, but the same people... sometimes the days are long and drag but most days are qui

Customer service cashier

Recommend

Business Outlook

Pros

Tim Horton's was a pleasant job. It was very fast passe and very busy. If you are looking for a job that you are always on your feet and hands on Tim Horton's is the place to be.

Cons

Busy place, when not busy with customers, will be doing cleaning, stocking, making coffee etc.

Viewing 12712 - 12714 of 12,962 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist